{"id":3,"date":"2025-12-09T01:21:25","date_gmt":"2025-12-09T01:21:25","guid":{"rendered":"http:\/\/tuxaro.store\/?page_id=3"},"modified":"2025-12-13T16:54:00","modified_gmt":"2025-12-13T16:54:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/tuxaro.store\/fr\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Return &amp; Refund Policy \u2013 Tuxaro<\/h1>\n\n\n\n<p><strong>Last updated:<\/strong> <em>13 December 2025<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. About Us<\/h2>\n\n\n\n<p>Tuxaro is an online store specializing in <strong>men\u2019s suits, tuxedos, and formal wear<\/strong>.<br>Our goal is to ensure customer satisfaction while maintaining clear and fair return conditions.<\/p>\n\n\n\n<p>Official website: <a href=\"https:\/\/tuxaro.store\/fr\/\">https:\/\/tuxaro.store<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Return Eligibility<\/h2>\n\n\n\n<p>Customers have <strong>7 days from the delivery date<\/strong> to request a return.<\/p>\n\n\n\n<p>To be eligible for a return, items must:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>be <strong>unused, unworn, and unwashed<\/strong><\/li>\n\n\n\n<li>be returned in their <strong>original packaging<\/strong><\/li>\n\n\n\n<li>show <strong>no signs of wear<\/strong>, odors, stains, or alterations<\/li>\n<\/ul>\n\n\n\n<p>\u26a0\ufe0f <strong>Suits worn for events<\/strong> (weddings, ceremonies, parties, photoshoots, etc.) <strong>are not eligible for return<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Non-Returnable Items<\/h2>\n\n\n\n<p>The following items cannot be returned or refunded:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Altered or customized<\/strong> suits<\/li>\n\n\n\n<li><strong>Sale or clearance<\/strong> items<\/li>\n\n\n\n<li>Accessories (bow ties, belts, etc.) if worn<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Return Process<\/h2>\n\n\n\n<p>Before returning any item, customers must contact us at:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong><a>contact@tuxaro.store<\/a><\/strong><\/p>\n\n\n\n<p>Please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order number<\/li>\n\n\n\n<li>Reason for return<\/li>\n\n\n\n<li>Photos if requested<\/li>\n<\/ul>\n\n\n\n<p>Returns sent without prior approval may be refused.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Return Shipping Costs<\/h2>\n\n\n\n<p><strong>Return shipping costs are the responsibility of the customer<\/strong>, except in cases where:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the item is defective<\/li>\n\n\n\n<li>an incorrect item was sent<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Refunds<\/h2>\n\n\n\n<p>Once the returned item is received and inspected:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>refunds are processed within <strong>5\u201310 business days<\/strong><\/li>\n\n\n\n<li>refunds are issued to the <strong>original payment method<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Original shipping fees are <strong>non-refundable<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Defective or Incorrect Items<\/h2>\n\n\n\n<p>If you receive a defective or incorrect item, please contact us <strong>within 48 hours of delivery<\/strong> with clear photos.<br>We will offer a replacement or refund as quickly as possible.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Contact<\/h2>\n\n\n\n<p>For any questions regarding returns or refunds:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong><a>contact@tuxaro.store<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy \u2013 Tuxaro Last updated: 13 December 2025 1. 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